Shipping Policy

Last updated: October 2026

We know you're waiting for something good, so here's how we get it to you with care.

Where We Ship

We currently ship to all 50 US states.

Shipping Methods & Timeframes

All orders ship via USPS Priority Mail, with an estimated delivery time of 2-3 business days.

Expedited Shipping (UPS): estimated 2 business days | $18.88

Overnight Shipping: estimated 1 business day | $58.88

Orders ship out on Tuesdays and Wednesdays each week, so our small team can hand pack every order with the attention it deserves. Orders must be placed by 10:00 AM on a scheduled shipping day to ship that day, or they will ship on the next scheduled shipping day. Business days are Monday through Friday, excluding federal holidays. During peak periods or promotional events, processing may take a little extra time, thank you for your patience.

Carrier Delays

Once your package leaves our hands and is with USPS or UPS, it's out of our control. We are not responsible for delays caused by the carrier, including delivery outside the estimated timeframe. We know waiting is hard, and we're with you.

Free Shipping

All subscription orders ship free, because we want to make this ritual easy to keep. Any order over $75 also qualifies for free shipping.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please keep an eye on it, since our delivery guarantee doesn't cover packages confirmed delivered and left on a porch, doorstep, or other unsecured location. We just want your order to actually make it into your hands.

Delivery Issues

If your package appears delivered but you haven't received it, please check with neighbors and your local post office first. If it's still missing after 48 hours, reach out to our support team, we're here for you.

Please note that if a package is left outside for an extended period, especially during hot weather, our chocolate can melt. This is also not covered under our delivery guarantee once tracking confirms delivery.

Temperature-Sensitive Products

Our chocolate products are temperature-sensitive, just like anything made with real care. We ship with insulated coolers and ice packs to help protect your order in transit.

If your package is picked up and delivered promptly, your chocolate should arrive in good condition. However, if a package is left outside for an extended time on a hot day, melting can occur, and we are not able to offer a replacement in that case.

If your chocolate arrives melted due to an issue in transit, rather than prolonged exposure after delivery, please reach out and we'll take care of you.

PO Boxes, Military Addresses & U.S. Territories

We ship to PO Boxes within the 50 United States and Washington, D.C. via USPS. Please allow additional transit time for these deliveries. We do not currently ship to APO/FPO/DPO military addresses or U.S. territories (including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands).